Production Systems

AI Agents That Actually Ship

No demos. No smoke and mirrors. We build AI agents with proper monitoring, SLAs, and maintainability baked in from day one. Real systems for real problems.

Our Agents

Agents We've Built

These aren't prototypes. Each one is a live product with its own customers, running real business processes end to end—with the monitoring, escalation paths, and audit trails to prove it.

Laimonflow

laimonflow.com →

Build, Run & Monitor Your AI Agents

One agent per business process. Laimonflow is the platform for standing an agent up, putting it to work, and keeping an eye on it—so you always see what it handled on its own, what it escalated, and what it's waiting on you for.

Autonomy is earned, not assumed. Agents start reactive, graduate to nudging you when they spot something, and only then run unattended on the categories they've proven themselves on.

What It Does

  • One agent scoped to one process—no sprawling do-everything bot
  • Daily digests and watchdogs on anything stuck waiting
  • Escalations arrive with the reasoning attached

Technical Stack

Agent Runtime Process Orchestration Human-in-the-Loop Observability

Production Features

  • Graduated autonomy, capped per category
  • Full run history for every action taken
  • Wait-state monitoring with alerting
  • Findings routed back into the backlog

Technical Stack

MCP Server Git Integration LLM Orchestration Multi-Tenant SaaS

Production Features

  • Milestones, epics and stories created in chat
  • Sprints that roll over on schedule, unattended
  • Work orders served to coding agents over MCP
  • Web, macOS desktop and mobile clients

Laimonade

laimonade.com →

The AI Product Owner for Coding-Agent Teams

Your coding agents can already write the code. Laimonade owns what comes before and after: grooming the backlog, running the sprint, handing agents their work orders over MCP, and closing stories on Git evidence rather than on someone's say-so.

Classic trackers only record what humans type into them. Laimonade is a Scrum tool with the Product Owner built in—a story closes when the commits that implement it have actually landed on your repo.

What It Does

  • Turns direction and constraints into a prioritised backlog
  • Runs the sprint ceremony loop without a human chasing it
  • Verifies delivery against the repo before closing work

Laimonchat

laimonchat.com →

AI Support Chat That Captures What Users Ask For

One script tag on your site and you have a support agent. It answers from your own knowledge base, files bug reports and feature requests as structured tickets, and hands the conversation to a human the moment it can't help.

Support usually loses the signal in the transcript. Laimonchat keeps it: every unanswered question and every request becomes a ticket your product team can actually work from.

What It Does

  • Answers grounded in your docs, with the source shown
  • Escalates to a human takeover inbox on demand
  • Speaks every language your customers do, out of the box

Technical Stack

Embeddable Widget RAG Pipeline Voice & WhatsApp MCP Server

Production Features

  • One-line install, Shadow DOM isolated
  • WhatsApp Business as a primary channel
  • Voice conversations, browser-native
  • MCP access so your own agents can query it
In Build

A fourth agent is on the way

Same approach as the three above: one clearly scoped process, proper monitoring, and a human in the loop where it counts. We'll announce it here once it's running in production.

Hear about it first
Operations

Built for Real Operations

AI agents are not toys. They're production systems that need monitoring, SLAs, incident response, and continuous improvement. Here's what proper ops looks like.

Full Observability

Every action is logged. Every decision is traceable. Your team sees exactly what the agent did, when, and why—no guesswork.

  • Structured logs of every agent decision
  • Real-time latency and accuracy metrics
  • Cost tracking per interaction
  • Hallucination detection & alerts

Defined SLAs

No surprises. Your team knows uptime commitments, response times, quality thresholds, and exactly how to respond when something breaks.

  • Service availability commitments
  • Response time SLOs
  • Quality and accuracy thresholds
  • Incident response runbooks

Built for Your Team

Not a black box. Your engineers understand the architecture, can debug failures, and can improve the system. Transparent by design.

  • Clear, documented system architecture
  • Decision logs for debugging
  • Safe deployment and rollback procedures
  • Easy to iterate and improve

Continuous Improvement

Agents get smarter over time. Failures become training data. Your team controls what the system learns and when it gets better.

  • Human-in-the-loop feedback systems
  • A/B testing of improvements
  • Performance trending and analysis
  • Controlled iterative refinement
Partners

Who We Work With

We don't try to cover every domain ourselves. Where a problem needs specialist depth, we bring in partners who build to the same standard we do.

Lymwave

lymwave.com →

SEO & AI Search Growth, On Autopilot

Lymwave automates the whole content workflow—spotting opportunities in Search Console data, producing optimised articles, publishing them, and monitoring what happens next. It plugs into the stack you already run rather than replacing it.

Where They Fit

  • Organic visibility for the products we build
  • Content pipelines wired into WordPress, GitHub and other CMSs
  • Being found by AI search, not just classic SERPs

HelixWard

helixward.com →

AI Security for Code, Email and the AI You Ship

One security agent working three fronts: the flaws attackers can actually reach in your code, the phishing landing in your team's inbox, and the AI features you ship to customers. It reports in plain language and asks before it acts.

Where They Fit

  • Dependency and code review ranked by real reachability
  • Agentic email analysis for teams without a security function
  • Red-teaming the agents we put into production

Building something that needs one of these alongside it? Tell us what you're working on and we'll bring the right people to the table.

Next Steps

Ready to Ship Production AI

If you have a real problem that needs intelligent automation—something that requires proper ops, monitoring, and transparency—let's talk. We build systems that teams trust.

contact@digiscope.eu